Self Service Portal

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Welcome to the Self Service Portal

Apply online for:

  • Pay a Bill
    • Manage account details and payments.
  • Desludge Request
    • Request a septic tank desludge.
  • Developer Services
    • A new water and/or a wastewater connection to our network.
    • A sewer adoption (Article 161).
  • Trade Effluent
    • A new consent or manage an existing consent.

How to register?

  • If you have previously set up an account via the Portal you will be able to login to access your account.
  • If you have not yet registered, you will need to create an account.
  • Click here to view a guide to help set up your profile.
  • Click on “Login/Register” on the tool bar above to continue.


Frequently asked questions:


Please note that other Developer Services processes will remain paper based.