Welcome to the Self Service Portal
Apply online for:
- Pay a Bill
- Businesses and Non-Domestic customers can manage their account details and payments.
- Desludge Request
- Both Domestic and Non-Domestic customers can request a septic tank desludge.
- Developer Services
- A new water and/or wastewater connection to our network. (For customer guidance and support, water or wastewater).
- A sewer adoption (Article 161). (For customer guidance and support, please click sewer adoption).
- Trade Effluent
- A new consent or manage an existing consent.
How to register?
- If you have previously set up an account via the Portal you will be able to login to access your account.
- If you have not yet registered, you will need to create an account.
- Click here to view a guide to help set up your profile.
- Click on “Login/Register” on the tool bar above to continue.
This portal can only be supported on Apple devices which are capable of running iOS 16 or Version 16 of iPadOS.
Frequently asked questions:
Please note that other Developer Services processes will remain paper based.