Self Service Portal


Welcome to the Self Service Portal

Apply online for:

  • Pay a Bill
    • Businesses and Non-Domestic customers can manage their account details and payments.
  • Desludge Request
    • Both Domestic and Non-Domestic customers can request a septic tank desludge.
  • Developer Services
    • A new water and/or a wastewater connection to our network.
    • A sewer adoption (Article 161).
  • Trade Effluent
    • A new consent or manage an existing consent.

How to register?

  • If you have previously set up an account via the Portal you will be able to login to access your account.
  • If you have not yet registered, you will need to create an account.
  • Click here to view a guide to help set up your profile.
  • Click on “Login/Register” on the tool bar above to continue.

This portal can only be supported on Apple devices which are capable of running iOS 16 or Version 16 of iPadOS.

Frequently asked questions:

Please note that other Developer Services processes will remain paper based.